It's amazing how many restaurant loyalty solutions exist today. In reality, they're all the same; lots of check-ins, gimmicks, and give aways—all of it gives you no meaningful data about your guests.
PosIQ is different. We do an incredible job of associating real people (your guests) to transactions inside your restaurant's POS system. We call this guest tracking, and we do it better than anybody else.
Tracking which works for any concept.
Your restaurant is unique. PosIQ is flexible enough to let you choose from several guest tracking methods.
Some have the guest do the work, some involve the staff, and others are completely automated. You decide which methods work best for your location.
Deep integration means better data.
Capture, analyze, and market to your guests based on what they order, when they visit, who helped them, and lots of other data points that you just can't get without deep POS integration.
See the effect of advertising, offers, and social media.
How many guests responded to your most recent ad? How much did those guests spend? Were they new guests or existing customers? Is social media driving in customers, or just hearts and likes?
PosIQ tracks and reports on it all—to the penny—for every location.
Reward loyal guests, encourage new ones.
As your guests track their orders, PosIQ rewards them with offers based on their purchase behavior and the loyalty thresholds you create.
Customize your thresholds to occur the first time a guest passes a threshold, or every time they earn a certain number of points. The more they track, the more they are encouraged to come back.
Redemption that's hassle-free.
With PosIQ, offer redemption is seamless. Deep integration means your POS system knows what offers a guest has earned and are valid based on their order. An offer can be easily applied by a guest or staff, but only when it should be.
Feel free to make complex, item-based offers without worrying about your staff applying the offer when it doesn't apply.
No button programming, no paper coupons, and no complicated procedures for your staff.
Get to know your guests.
Guests are intimidated by long forms asking for their home address and mother's maiden name. With PosIQ, your guests sign up with their phone number. That's it.
Then, as the guest tracks more orders, PosIQ will ask your guest for a little more info. The guest has seen value and built a relationship with your location, so they are much more likely to give you important data like gender, birthday, and home zip. We call it "Getting To Know You".
We also provide you a way to embed a loyalty signup form on your website. Your guests can tell you as much as they like from their phone or browser.
Market cross-channel with ridiculous detail.
The key to better more marketing is to be more relevant. PosIQ combines data from a guest's order history, preferences, and demographics to create rich segments. Now you can create campaigns that grow your business.
Want to get your happy hour crowd to stick around for dinner? Send them an entree offer that's only valid after 6 pm. Want to generate buzz on your new menu? Invite only your most social customers to try it for 10% off.
Leverage text, push notifications, or email to send your campaigns. PosIQ sends the messages and tracks the performance. With this level of detail, your offers are bound to perform well.
Always connected. Beautiful.
PosIQ is a cloud service, which means you can monitor and manage your business from any connected device anywhere in the world.
Whether you have 1 location or 1,000, PosIQ is collecting data in real-time—every ticket, guest, offer, and marketing campaign—delivering the insights you need.
Create offers that actually work.
You want to grow your business, but you don't want to discount purchases that were already going to happen. PosIQ lets you create Smart Offers that create revenue without discounting existing business.
Pair rich demographic data and purchase history with intelligently restricted discounts and you create business-growing results. Every offer is verified and applied by your existing POS—no extra screens or invalid employee discounting.
Propel your Multi-Unit Restaurant
Running a few different POS solutions? No problem. Different menu items at different locations? No problem.
PosIQ collects the data, presents the insights, and enables the marketing for even the biggest operation. Review performance by location or by enterprise. Market to a group of locations or to the entire brand. Control what owners, managers, and employees can do based on their affiliation to different locations or groups of locations. Pay together, or pay separately. Empower your organization.
Use location specific data for every location paired with guest, ticket, and staff data to get unprecedented insight. Do particular staff members outperform others? How does a snowstorm or a heat wave impact your business?
PosIQ is constantly adding new data sources—such as nearby community gatherings, sporting events, and even television schedules—to give you what you need to grow your business.
We've got privacy locked down.
When it comes to protecting data, we take our job very seriously. PosIQ will never sell, share, or reveal personally identifiable consumer data. We will never market directly to your guests, or share your guests' contact information.
With PosIQ, your guest's belong to you. Nobody else.
You get every PosIQ feature for one remarkably low price. Start a free trial, then choose the plan that fits your marketing volume. No contracts, change your plan any time. Support from an experienced team is available by email, text, and phone. Need more messages? We have plans for even the largest organization. Email us at firstname.lastname@example.org.